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Shipping and Returns

– Currently all shipping is done using the local logistics firms.

– All containers are shipped by truck to the nearest port, before loading onto a booked vessel.

– Containers are either 20ft or 40ft

– Parcels exceeding the weight limitation will be split into separate shipments.

– Samples will be shipped using globally recognised courier services such as FEDEX or DHL.

– You (the buyer) are responsible for knowing the laws which govern your ability to purchase whole leaf tobacco in your country. No refunds will be issued for confiscated product.

– You are also responsible for any taxes, duty, VAT, or any other fees associated with your order once it arrives in your country. We will send the International Harmonized tariff code with each order, but this does not assure your customs department will honour it.

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